For 18 years, Bill Rogalski has been the General Manager of the Holyoke Mall at Ingleside.
Bill discusses the mall’s effort to cope with the huge shift in retail, and its effect on this signature mall.
He explains the philosophy behind converting the mall to a more “experiential” theme .
A new movie theater, new restaurants, the return of some stores that closed and have now reopened – Bill Rogalski continues to navigate these changes.
Where is the mall ultimately headed?